Subaru Service Phone Skills Training - COL Detriot

Venue:

Subaru Service Phone Skills Training - COL Detriot

Ann Arbor,  

Time:

From  2019-01-17 18:30:00  to  2019-01-17 20:30:00
Event Description
Participants will learn the essential skills necessary to provide a positive caller experience on every phone call interaction coming into your service department. The session objectives will cover everything from meeting the expectations of today’s wired caller to tactical best practices for building rapport and making connections over the phone to serve callers in a manner that differentiates your dealership and builds the Subaru brand. Open to Subaru employees.